Question 1

What is Byoot Bay?

Accepted Answer

BYOOT BAY is a 5-star resort and club located on the Cairo–Alexandria Desert Road (Km 58, Exit 5), just 15 minutes from Giza. We offer 86 individually furnished rooms and suites, a full-service spa, seafood restaurant, physiotherapy centre, sports facilities, and event venues  all under one roof.

Question 2

Where exactly is Byoot Bay located?

Accepted Answer

We are at Kilo 58, Cairo–Alexandria Desert Road, Exit 5, 6th of October City 12592, Egypt. Just 15 minutes from Giza and 22 miles from Sphinx International Airport. Look for Exit 5 off the Desert Road  you cannot miss us.

Question 3

What are your operating hours?

Accepted Answer

The resort operates 24/7 for hotel guests. Day Use access is available in three time slots from 6:00 AM to 12:00 midnight. Imperial Spa operates from 10:00 AM to 10:00 PM. Al-Sammak Restaurant serves lunch and dinner daily. Please call ahead for seasonal variations.

Question 4

Is there parking available?

Accepted Answer

Yes, we offer free on-site parking for all guests  whether you are staying overnight, visiting for Day Use, dining at Al-Sammak, or attending an event.

Question 5

What room types does KEMZO Hotel offer?

Accepted Answer

KEMZO Hotel offers six room types: Junior Suite, Family Suite (up to 4 bedrooms), Deluxe Double Room with Balcony, King Room with Garden View, Triple Room with Garden View, and King Studio with Sofa Bed. All rooms feature private pools, 80-inch Smart TVs, rainfall showers, and furnished balconies.

Question 6

What is included in the room rate?

Accepted Answer

Our Half Board package includes breakfast and dinner daily (set menu; Fridays feature an open buffet), access to the swimming pool, gym, and sports areas including football, water volleyball, and tennis courts, plus DJ entertainment throughout the day.

Question 7

What is your children's policy?

Accepted Answer

Children of all ages are welcome. Extra bed for children aged 611 costs $35 per child per night. Adult extra bed (18+) costs $70 per person per night. Cribs and extra beds are subject to availability. The minimum age for check-in is 18.

Question 8

Do you offer All-Inclusive packages?

Accepted Answer

Yes, All-Inclusive room rates are available. These include all onsite food and beverages in the room rate, with some restrictions. Contact us for current All-Inclusive pricing.

Question 9

What are check-in and check-out times?

Accepted Answer

Standard check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out are available upon request and subject to availability.

Question 10

What treatments does Imperial Spa offer?

Accepted Answer

Imperial Spa offers 11 unique massage styles, Moroccan Hammam, Turkish Hammam, Imperial Hammam, facials, body scrubs, beauty treatments, and wellness packages. Each treatment is designed to relieve tension, rejuvenate your skin, and restore your energy.

Question 11

Do I need to book spa treatments in advance?

Accepted Answer

We strongly recommend booking in advance to secure your preferred time slot, especially during weekends and holidays. Walk-ins are accepted based on availability.

Question 12

What about Royal Physiotherapy Centre?

Accepted Answer

Royal Physiotherapy Centre provides specialized physiotherapy and rehabilitation sessions led by expert doctors using the latest medical equipment. Whether you need pain relief, improved mobility, or recovery support, our team is here to help.

Question 13

What does Al-Sammak Restaurant serve?

Accepted Answer

Al-Sammak specializes in fresh seafood  soups, salads (tahini, baladi, muhammara), seafood pasta and rice, tagines (shrimp, squid), lobster, crab, mussels, and a variety of fish prepared grilled, fried, or baked to your preference.

Question 14

Are there other dining options besides Al-Sammak?

Accepted Answer

Yes, BYOOT BAY has three on-site restaurants offering international, seafood, and barbecue grill cuisines. Breakfast options include continental, American, buffet, and vegetarian selections with fresh pastries, pancakes, cheese, and fruits.

Question 15

Do you cater to dietary restrictions?

Accepted Answer

Absolutely. Please inform us of any dietary requirements (vegetarian, vegan, gluten-free, allergies) when booking, and our kitchen team will accommodate your needs.

Question 16

What is included in the Day Use package?

Accepted Answer

Day Use (900 EGP per person) includes a 200 EGP food and beverage voucher, access to the swimming pool, sports courts, and resort facilities. Children aged 6–11.99 pay 450 EGP (includes a 100 EGP voucher). Infants aged 15 enter free (max 2 per family).

Question 17

Can I upgrade my Day Use to include a room or cabana?

Accepted Answer

Yes. Cabana supplement is 2,000 EGP, Room supplement is 2,500 EGP, and Suite supplement is 3,000 EGP. All supplements are in addition to the per-person Day Use fee.

Question 18

What are the Day Use hours?

Accepted Answer

Day Use is available in three time slots — 6 AM–12 PM, 12 PM–6 PM, and 6 PM–12 AM. We recommend booking your preferred slot early to make the most of your day.

Question 19

Can I host a private event at Byoot Bay?

Accepted Answer

Absolutely. We host weddings, corporate events, school trips, graduation celebrations, birthday parties, Ramadan iftars, workshops, and more. Our events team handles everything from décor to entertainment to catering.

Question 20

What is the maximum event capacity?

Accepted Answer

Capacity varies by venue and setup. We can accommodate intimate gatherings of 20 guests to large-scale events of several hundred. Contact our events team for a tailored venue recommendation.

Question 21

Do you offer corporate packages?

Accepted Answer

Yes. We offer tailored corporate packages including meeting spaces, team building activities, catering, entertainment, and accommodation. Visit our Corporate & Travel page or submit a Custom Request for a detailed proposal.

Question 22

Can you handle Ramadan iftars for companies?

Accepted Answer

Yes, we specialize in bespoke Ramadan iftar experiences  immersive décor with festive lanterns and calligraphy, curated menus (open buffet or set menu), and cultural entertainment including Tanoura performers and traditional musicians.

Question 23

How do I make a reservation?

Accepted Answer

You can book by calling us at +201033552214, messaging on WhatsApp at +201033552214, emailing info@byootbayeg.com, or submitting a request through our website. We also accept bookings through Booking.com, Expedia, and Agoda.

Question 24

What payment methods do you accept?

Accepted Answer

We accept cash (EGP), all major credit and debit cards, and bank transfers. For corporate bookings, we offer invoicing with flexible payment terms.

Question 25

What is your cancellation policy?

Accepted Answer

Cancellation and prepayment policies vary by room type and rate. Please check the conditions of your selected option at the time of booking. For event bookings, our events team will discuss terms during the planning process.

Question 26

Do you offer group discounts?

Accepted Answer

Yes, we offer special rates for groups of 20 or more. This applies to accommodation, Day Use, dining, spa services, and events. Contact us for a custom group quote.

Frequently Asked Questions

What is Byoot Bay?

Where exactly is Byoot Bay located?

What are your operating hours?

Is there parking available?

Still Have Questions?

Frequently Asked Questions

What is Byoot Bay?

Where exactly is Byoot Bay located?

What are your operating hours?

Is there parking available?

Still Have Questions?